Boxy Cats

Support

We’re happy to help.

Contact us

Email one@ashsoft.us. We usually reply within a few days. It helps if you tell us your iPhone model and iOS version.

Frequently asked questions

How do I play?

Swipe left or right to move a cat, swipe up (or tap) to turn it, drag down slowly to lower it one row, and flick down to drop it. Tap the slot at the top left to keep a cat for later. Fill a whole row and the cats curl up to fit the space that is left.

When does the daily leaderboard reset?

Every day at 00:00 UTC. Everyone plays the same puzzle that day, as many times as they like, and only your best run of the day counts.

Why isn’t my score on the leaderboard?

The app needs an internet connection to send your score when a run ends. Scores the game cannot produce are rejected automatically.

How do I change my name on the leaderboard?

Open the ranking and tap “Change” next to your name. Use 3 to 12 English letters and numbers. Your number tag (like #2685) stays after the name. You can change it 5 times a day, or go back to your automatic name.

How do I report a name?

On the ranking, press and hold the name and choose “Report this name”. You can also choose “Hide this player” to hide it on your device. Or email us the name and the day. We review reports within 24 hours.

How do I remove ads?

Any purchase in the in-game shop (No Ads, Backgrounds, All Cats or Everything) turns off the ads that appear between games. Ads never change your score.

How do I restore my purchases?

Open the in-game shop and tap “Restore Purchases”, signed in with the same Apple Account you used to buy them.

How do I ask for a refund?

Purchases are made through Apple, so refunds are handled by Apple at reportaproblem.apple.com.

Can I delete my data?

Yes. See our Privacy Policy, or email us and we will remove your leaderboard entries.

Is there an Android version?

Not yet. Leave your email on our home page and we will tell you when it is ready.